I just started using Rob'e Mans in June of 2016. Being a single lady with limited funds, you constantly have to be careful of being taken advantage of. My 1st visit was effortless. I e-mailed to schedule the appointment, dropped off my car over the weekend and within record time, Kenny called me with the estimate for repairs of a used Lexus just purchased. He was very professional and courteous. He e-mailed the report to me so that I could examine it and the overall condition of the entire vehicle. I was quite surprised that it didn't need more work. He mentioned several things that would need repaired in the future, but were fine at this point to leave as is. Two weeks later, I took it back in at their request as a follow-up visit. This time Rick called me back to give me the report. He took time to explain things to me and he too was very professional, courteous and informative. They have certainly educated me. The car has been running great! They have really great techs! Just before Christmas, I had to take it back in with a major problem. I was devastated at the news! But Rick & Kenny went Above and Beyond to help get me back on the road! They were a true blessing to me and I can't "Thank" them enough! Both of them have always made me feel more than comfortable. They really do care about their customers! What Wonderful Guys to work with !!!!!!